1. INTRODUCTORY
Please read these terms carefully. By using this Service, you agree that you have read, understood, accepted, and agreed with the Terms and Conditions, and the conditions stated in the Driver’s Code of Conduct.The terms and conditions stated herein (collectively, the “Terms and Conditions” or this “Agreement”) constitute a legal agreement between you and Sayatri.
To use the Service of you must agree to the Terms and Conditions below. By using the mobile application supplied to you by the Company that’s named (Right stations pvt. Ltd), and downloading, installing, and use of this service, you with expressly acknowledge and agree to be bound by the Terms and Conditions, and any future amendments and additions to this Terms and Conditions as published from time to time Sayatri or through the Application.
2. SERVICES
Sayatri offers information, methods, and platforms for transportation providers, drivers, and vehicle operators to schedule, obtain, and establish contact with Passengers or Customers, but does not and does not intend to provide transportation services or act in any way as a taxi operator, transportation carrier or provider, and has no responsibility or liability for any transportation services provided to Passengers or Customers by you.
The company can update its terms and conditions and service policies anytime without prior notice. Your continued use of the service implies your acceptance of these changes.
It operates on a freelancing model, meaning riders are not employees of the company. Individuals, not Sayatri, are solely responsible for any claims or liabilities resulting from accidents or damages during passenger transport.
3. NOT A TRANSPORTATION PROVIDER
The company is a technology platform, not a transportation provider. The software is meant to facilitate you, the transportation provider, in offering your services to passengers. The company is not responsible for your actions or any illegal activities you may commit. You are not an agent, employee, or staff of the company, and your services are not considered those of the company. Additionally, you are prohibited from promoting competitor applications or distributing coupons.
4. RIGHT TO REFUSE AND BLACKLIST:
The company reserves the right to ban you permanently or temporarily from using the application or service if it deems fit. This could be due to complaints about your behavior, competence, or unauthorized negotiations with customers.
5. REPRESENTATION AND WARRANTIES:
By using the Service, you confirm that you are at least 18 years old and legally entitled to agree to the Terms and Conditions. You also assert that you have the right, authority, and capacity to use the Service and that all information you provide is accurate. Your use of the Service is for your personal use only, and you agree not to share your account or authorize others to use it. You must comply with all applicable laws in your country and the country where the company is registered.
You must have a valid driver's license and all necessary licenses, approvals, and authority to provide transportation services in your jurisdiction to use the Service and be medically fit for it;
You must have valid liability insurance for your vehicle in industry-standard coverage amounts. Additionally, having business insurance to cover potential losses related to operating a taxi or passenger delivery service is also required;
You must promptly provide the company with any requested information and identity documents, such as your National ID Card and Driver’s License, when reasonably requested;
You will not provide the Services while under the influence of fatigue, alcohol, or drugs, or otherwise engage in unsafe or illegal behavior while providing the Services;
You are solely responsible for any claims, judgments, and liabilities arising from accidents, losses, or damages, including personal injuries, death, total loss, and property damages, related to the passenger transport or delivery services, regardless of how the service is operated;
You must either own the vehicle you intend to use or have the legal right and authority to operate it. Additionally, the vehicle must be in good working condition and meet industry safety standards for its type;
You will not discriminate against Passengers;
You must follow all local laws concerning passenger transport and/or delivery services. You are solely responsible for any violations of these laws;
You will not use the Application and/or the Software to cause nuisance, annoyance, inconvenience, or make fake bookings;
You will only use the Software and/or the Application for your own use and will not resell it to a third party;
You will keep secure and confidential your account password or any identification we provide you which allows access to the Service;
You will be responsible for calculating, charging, and paying to the budget all applicable taxes envisaged by the respective legislation in the jurisdiction of your arising from the provision of the services to Passengers;
You comply with the requirements of all applicable laws related to anti-money laundering, sanctions, anti-corruption, anti-bribery, countering illegal trade and countering terrorist financing, prohibiting the use of child or forced labor, proper and not to take any action that may lead to a violation of such laws, not to facilitate, encourage or induce anyone to participate in such activities;
You agree to take full responsibility and liability for any loss or damage suffered by yourself, customers or passengers, the company, merchants, or any third party due to any breach of the Terms and Conditions by you.
6. LICENSE GRANT & RESTRICTIONS:
The company and its licensors grant you a limited license to use the Application and/or the Software for your personal use only. This license is revocable, non-exclusive, non-transferable, and non-assignable. It is subject to the terms and conditions of the Agreement. All other rights are reserved by the company and its licensors.
1. You are not allowed to license, sublicense, sell, resell, transfer, assign, distribute, or commercially exploit the Application and/or the Software to any third party in any manner;
2. Modify or make derivative works based on the Application and/or the Software;
3. Post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights;
4. You are prohibited from reverse engineering or accessing the Software to (a) create a competitive product or service, (b) develop a product using similar ideas, features, functions, or graphics of the Application and/or the Software, or (c) replicate any ideas, features, functions, or graphics of the Application and/or the Software;
5. Launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Application and/or the Software.
1. Send spam or otherwise duplicative or unsolicited messages;
2. Send material containing software viruses, worms, trojan horses, or other harmful computer code, files, scripts, agents, or programs;
3. Interfere with or disrupt the integrity or performance of the Software and/or the Application or the data contained therein;
4. To abstain from any conduct that could possibly damage the Company’s reputation or amount to being disreputable.
7. Payment Terms:
Any fees charged by the Company for the Service, known as the "Service Fee," are non-refundable and must be paid immediately. This no-refund policy applies regardless of whether you decide to terminate your usage, the Company decides to terminate or suspend your usage, disruptions occur to the Service (whether planned, accidental, or intentional), or for any other reason.
You recognize that the total fare paid by the passenger or customer includes a software usage fee, which you collect on behalf of the company. This fee, which may be up to 100% of the service fare for each ride, is determined by the company at its discretion and may vary over time.
The estimated fare is determined as per the distance and time of the ride. Once the fare is final and agreed upon by the user and driver, the company will not be responsible for any update in fare.
8. Payment By Passengers:
Passengers or customers have the option to pay for the service either in cash or by using pre-purchased credits ("Sayatri Credits"), where available. If payment is made using Sayatri Credits, the company will reimburse you the portion of the payment that is due to you according to these Terms and Conditions.
Any complaints that the Passenger or Customer shall have regarding the transportation provided by you shall be taken up by the Passenger or Customer with you directly.
The company reserves the right to suspend processing any transaction if it suspects fraud, illegal activity, or breach of the Terms and Conditions by the passenger or customer. In such cases, you agree not to hold the company liable for withholding, delaying, suspending, or canceling any payment to you.
The company operates under an Upfront Pricing Policy, where estimated fares are displayed upon ride request. Factors like distance and time are considered for fare calculation. If there's a notable difference between estimated and actual distance/time traveled, the company reserves the right to recalculate the fare as deemed necessary.
You agree that you will cooperate in relation to any criminal investigation that is required and to assist the Company in complying with any internal investigations, instructions from the authorities or requirements of prevailing laws or regulations for the time being in force.
9. TAXES:
You agree that this Agreement is subject to all applicable taxes, duties, fees, and charges, as well as any future taxes that may be introduced. You also agree to use your best efforts to fulfill all legal requirements to enable, assist, or defend the Company in claiming or verifying any tax credits, offsets, rebates, or refunds related to the services provided under this Agreement.
10. CONFIDENTIALITY:
You shall maintain in confidence all information and data relating to the Company, its services, products, business affairs, marketing and promotion plans, or other operations of the Company and its associated companies that are disclosed to you by or on behalf of the Company (whether orally or in writing and whether before, on or after the date of this Agreement) or which are otherwise directly or indirectly acquired by you from the Company, or any of its affiliated companies, or created in the course of this Agreement. You shall further ensure that you only use such confidential information to perform the Services, and shall not without the Company’s prior written consent, disclose such information to any third party nor use it for any other purpose except for providing services under this agreement. You shall only disclose such information to such officers, employees, and agents as needed to know it to fulfill its obligations under this Agreement.
The above obligations of confidentiality shall not apply to the extent that you can show that the relevant information:
Was at the time of receipt already in the Recipient’s possession;
Is, or becomes in the future, public knowledge through no fault or omission of the Recipient;
Was received from a third party having the right to disclose it; or
Is required to be disclosed by law.
11. PERSONAL DATA PROTECTION:
You agree and consent to the Company using and processing your Personal Data for the Purposes and in the manner as identified hereunder.
In this Agreement, "Personal Data" refers to information that identifies you, such as your name, identification card number, address, phone number, and more. It also includes any sensitive information like health or religious beliefs that you provide to the Company or that may be collected, stored, used, or processed by the Company from time to time.
By submitting your information, you consent to the use of that information as set out in the form of submission and in this Agreement.
12. THIRD PARTY INTERACTIONS :
This paragraph outlines the terms and conditions related to your interaction with third-party providers, advertisers, or sponsors while using a service, software, or application. Here's a breakdown of the key points:
1. As a user, you may engage with third-party providers, advertisers, or sponsors through the service, software, or application.
2. Any interactions, terms, conditions, warranties, or representations related to these activities are solely between you and the third party.
1. The company and its licensors bear no liability, obligation, or responsibility for any correspondence, purchases, transactions, or promotions between you and third parties.
1. The company does not endorse any applications or sites linked through the service, application, or software.
2. The company, its licensors, or the group are not responsible for the content, products, services, or materials available on such linked sites or provided by third-party providers.
1. The service is provided to you based on the terms and conditions outlined by the company.
2. Some third-party providers may have additional terms and conditions that you need to agree to before using their goods or services.
3. The company is not a party to these agreements and disclaims any responsibility or liability arising from them
In essence, this paragraph emphasizes that your interactions with third parties are your responsibility, and the company, its licensors, and the group do not take responsibility for the agreements or transactions between you and these third parties. It also highlights that you should be aware of and agree to any additional terms set by third-party providers when using their goods or services.
13. Contact In Sayatri :
Location:Balkumari, lalitpur,Nepal
Email:sayatriapp@gmail.com
Call:9866228084
